1. Introduction

Welcome to Najmus Healthy Food! By accessing or using our website, services, and products, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before placing any order or using our services.

2. Definitions

• Company: Refers to Najmus Healthy Food.
• Products: Refers to the food items and related products offered by Najmus Healthy Food.
• User: Refers to any individual or entity accessing our website or purchasing our products.
• Website: Refers to https://najmushealthyfood.in and all associated services.

3. Eligibility

By using this website and/or placing an order with us, you confirm that you are at least 18 years of age, or have the consent of a legal guardian to enter into a contractual agreement with us.

4. Orders and Payment

4.1 Placing Orders: Orders can be placed through our website or other authorized platforms. All orders are subject to product availability and acceptance by Najmus Healthy Food. We reserve the right to refuse service or cancel orders at our discretion.

4.2 Pricing: All prices listed on our website are in INR, and they may change without prior notice. Any taxes, fees, or delivery charges will be applied at checkout.

4.3 Payment Methods: We accept [list of payment methods, e.g., credit cards, debit cards, online payments, etc.]. Full payment must be received before your order is processed. In the event of payment failure, your order will not be confirmed.

5. Delivery Policy

5.1 Delivery Area: Najmus Healthy Food delivers to West Bengal, India. Ensure that you provide accurate delivery information.

5.2 Delivery Time: We strive to deliver your order within the time frame specified during checkout. However, delays may occur due to unforeseen circumstances beyond our control, such as traffic, weather conditions, or availability.

5.3 Failed Delivery: If a delivery fails due to incorrect information provided by the user or unavailability to receive the order, additional charges may apply for re-delivery.

6. Cancellation & Refund Policy

6.1 Order Cancellation: You can cancel your order within [time frame, e.g., 1 hour] of placing it by contacting our customer service. After this period, cancellation may not be possible as your order will already be in processing.

6.2 Refunds: Refunds will be processed within [time frame, e.g., 7-14 days] for any canceled or returned orders, subject to our approval. We do not offer refunds for perishable items unless the product is found to be defective upon delivery.

7. Returns and Exchanges

Due to the perishable nature of our products, returns or exchanges are generally not accepted unless there is a quality issue or an error in your order. If you experience any problems, please contact us within 24 hours of receiving your order.

8. User Responsibilities

8.1 Accuracy of Information: Users are responsible for providing accurate and complete information when placing orders and using the website. Najmus Healthy Food will not be responsible for any issues arising from incorrect or incomplete information.

8.2 Prohibited Uses: Users agree not to misuse the website, engage in fraudulent activities, or violate any laws or regulations while using our services.

9. Intellectual Property

All content on the Najmus Healthy Food website, including text, graphics, logos, images, and software, is the property of Najmus Healthy Food and is protected by intellectual property laws. Users are not permitted to copy, distribute, or modify any part of the website or content without our prior written consent.

10. Privacy Policy

Najmus Healthy Food respects your privacy. We collect, store, and process your personal information in accordance with our [Privacy Policy]. By using our website, you consent to the collection and use of your information as outlined.

11. Limitation of Liability

Najmus Healthy Food will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. In no event will our liability exceed the amount paid by you for the products in question.

12. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the updated terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India/West Bengal, without regard to its conflict of law principles.

14. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at: Email: info@najmushealthyfood.com